Customer Testimonials

Planning your Will correctly or choosing the right prepaid funeral plan is a big decision. You need to ensure that you have the right guidance in order to protect your loved ones. Our customers put their trust in us and here’s what what they say about the services we provide.

His knowledge, professionalism and kindness was invaluable

Mark travelled up to Scotland to meet us. His knowledge, professionalism and kindness was invaluable. We didn’t feel in any way pressurised, Mark just gave us the facts in a straightforward way and answered all our questions thoroughly. We both decided to take out a plan which covered not only ourselves but could be used for another family member if the worst happened. If only all services were this good. Thank you Mark!

J&J, Scotland

Mark Made the Whole Process Easy

Having family so far away, I wanted to ensure my arrangements and wishes were in place. Mark was friendly and approachable and made the whole process very easy for me.

C Reeve, Washington

Highly Recommended

Having kept our Wills and finances up to date, we didn’t then want our children to have to second guess our final wishes. We found Mark was able to guide us through our options and this made choosing a prepaid funeral plan a comfortable experience. A service we would definitely recommend Mark for.
M & B, Washington

Mark Made Our Choice Easy

It can be bewildering just knowing where to start when it comes to pre paid plans. Mark was able to explain in simple terms all the options, advantages and disadvantages and we feel confident the right plans are in place for us.
G & S, Newcastle

Pre-Paid Funeral Plans Make Perfect Sense

Having written our Wills, it was a logical step to pre-pay our funerals and Mark was able to find one that both suited our pocket and allowed us to use the Funeral Director of our choice.

G & K White, Ryton

Highly Recommended

It is with great pleasure and every confidence that we recommend Mark Shaverin to give advice regarding choosing a funeral plan. Mark made coming to a decision about this sensitive subject extremely easy, explaining in detail the various options available to us and taking time to patiently answer all of our many questions.

Peter & Jennifer, Birtley

His Guidance was Invaluable

As a single mother of 5, I wanted to ensure my children wouldn’t face the burden of having to arrange my funeral. Mark was able to guide me to a plan which was over £500 less than I had been quoted elsewhere. His guidance was invaluable.

JM Felling

Very Straightforward and No Pressure at all

Working with Mark to arrange a funeral plan was very straightforward and pleasant. I’m only 58, but when I retired I decided to sort a lot of things out for the future. Mark explained all the intricacies in great detail and also answered any questions that were posed with ease. At no time did I feel pressured, so when I signed up and more importantly paid, I felt that I had confidence in what I was getting.

D. Dunbar

One Phone Call and Everything is Done

My only relative is a Cousin who lives some miles away and having a pre-paid funeral plan means she needs to only make one phone call to ensure all of my funeral arrangements and my wishes are carried out.
Mark was able to explain the plan in simple terms and he was a pleasure to deal with.
Mr G Grey, Sunderland

A Great Help at a Difficult Time

Having a seriously ill husband, I asked Mark about these plans and he was able to find the most suitable funeral plan for us. When the time came, one phone call and 5 minutes later everything was organised. It was a great help at a difficult time.

JP, Cleadon

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